Unused and unopened items in their original packaging may be returned to us (at your own cost) within fourteen (14) days of the date of our email notification confirming that your order has been processed. Please contact us via email at [email protected] and quote your order number before proceeding to return any item(s). Items purchased on sale may not be returned.
Upon our receipt of the returned item(s) in their original packaging, we will proceed to provide you with a refund for the amount paid by you for the returned item(s), excluding shipping costs.
We regret that we will only be able to offer refunds for items purchased from the Website.
INCORRECT OR INCOMPLETE ORDERS
If you believe that you have received the wrong item(s) or that your order is incomplete, please contact us at [email protected] with your order number so that we may assist you. In the event that we ask you to send any items back to us, we will reimburse you for the cost of sending such item(s) to us via normal ordinary mail. Please note that items must be unopened and unused and in their original packaging.